Privacy Policy

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Effective Date: 17/05/2025
P.L.S. Aerial Photography ("we", "our", "us")

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or services. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following information:

• Contact Information: Name, email address, phone number, address
   
• Project Information: Location details, dates, and brief descriptions of your aerial photography needs
   
• Payment Information: Invoicing details and transaction records (processed securely via third-party platforms)
   
• Website Usage Data: IP address, browser type, operating system, and browsing behaviour via cookies or analytics tools
   

We use your personal data for the following purposes:

• To respond to enquiries or provide quotations
   
• To fulfil photography/videography service agreements
   
• To send project updates or deliverables
   
• For invoicing and payment processing
   
• To improve our website and customer experience
   
• To comply with legal obligations
   

We process personal data under one or more of the following lawful bases:

• Consent – When you voluntarily provide information (e.g. through a contact form)
   
• Contract – When processing is necessary to perform a contract with you
   
• Legal Obligation – When required by law (e.g. tax regulations)
   
• Legitimate Interests – For business operations, marketing, or improving services (where your rights do not override our interests)
   

We do not sell or rent your data to third parties. However, we may share your data with:

• Payment processors (e.g. Stripe, PayPal)
   
• Cloud storage providers for project backups
   
• Legal or regulatory authorities, if required
   

All third-party service providers we use are GDPR-compliant.

We retain personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting obligations. Typically, this is:

• Up to 6 years for contracts and invoicing
   
• Up to 12 months for general enquiries
   

You have the following rights under UK GDPR:

• Access – Request a copy of the personal data we hold about you
   
• Rectification – Correct inaccurate or incomplete data
   
• Erasure – Request deletion of your personal data
   
• Restriction – Limit how we process your data
   
• Objection – Object to processing based on legitimate interests
   
• Data Portability – Request data be transferred to another provider
   

To exercise any of these rights, please email: info@plsaerial.co.uk

Our website may use cookies to track site usage and improve user experience. You can manage cookie preferences via your browser settings. For more details, see our Cookie Policy (if applicable).

We take appropriate security measures to prevent unauthorised access, disclosure, modification, or destruction of your personal data. This includes encryption, firewalls, and secure password protocols.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

If you have questions or concerns about this policy or your data, please contact:

P.L.S. Aerial Photography
Email: info@plsaerial.co.uk
Phone: 07984213691

If you're unsatisfied with our response, you may contact the Information Commissioner's Office (ICO) at www.ico.org.uk